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Dnata opens new cargo hub for Dubai
[ October 10, 2016 // Chris ]Middle Eastern handling company dnata’s has opened a new customer service centre for export cargo at Dubai Airport Free Zone. It says it marks the beginning of a product improvement program for airlines, freight forwarders and shippers. Spanning over 5,000 sqm with 50 dedicated staff, the centre is expected to and handle 25,000 tons of export cargo per month.
Export counters, a Cargo Integrated Command Centre (CICC) and all government agencies are located at the premises, and there is a special cargo acceptance area and a new office space for airline and freight forwarding customers.
The 24/7 CICC aims to enhance customer service and ease the process of information flow between all cargo stakeholders.
In 2016, dnata’s cargo operations in Dubai have handled close to 519,928 tonnes cargo and served 402,713 customers, of which exports comprised nearly 205,673 tonnes.