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Dublin recruiter celebrates two decades in business

[ June 20, 2024   //   ]

Irish-based supply chain recruitment company Logiskills is celebrating its 20th year in business. Over the past two decades, the company has adapted to monumental changes in the recruitment industry, driven by technology new advertising mediums, enhanced communication and increased access to data, and greater workforce mobility.

Garvan Cerasi, managing director of the Dublin-headquartered company, said: “From the early 2000s to today, the landscape of recruitment has been dramatically transformed. These advancements have not only redefined how agencies operate but have also significantly impacted the efficiency, reach, and effectiveness of recruitment processes.”

In the early 2000s, recruitment was heavily reliant on manual processes. CVs might have been delivered by email, but candidate tracking was done using spreadsheets or rudimentary databases. Now, though, Applicant Tracking Systems (ATS) have revolutionised the way agencies manage and track candidates and systems have become increasingly sophisticated, integrating seamlessly with other HR tools and automating many aspects of the recruitment process.

Artificial Intelligence (AI) and Machine Learning (ML) have further refined recruitment. AI-powered tools can now screen resumes, assess candidate fit through predictive analytics, and even conduct initial interviews using chatbots. This has not only increased efficiency but also helped eliminate unconscious bias, promoting a more diverse and inclusive hiring process.

Twenty years ago, job advertisements were primarily placed in newspapers and trade journals. The advent of the internet brought about job boards, which quickly became the go-to platform for job postings. Another game-changer was social media and professional networking sites.

Communication between recruiters and candidates has seen a significant evolution. In the early days, phone calls and emails were the primary means of communication. While these methods are still in use, a plethora of new tools have emerged. Instant messaging apps, video conferencing tools, and collaborative platforms have become integral to the recruitment process. Platforms that facilitate real-time communication and collaboration emerged, making the process more dynamic and interactive. Video interviews have become especially prevalent, allowing for more flexible and timely interactions with candidates regardless of location.

The last two decades has aslo seen an explosion in the volume and variety of data available to recruiters – everything from candidate information and performance metrics to market trends and salary benchmarks. Advanced analytics and Big Data tools enable recruiters to make data-driven decisions, identify trends, and predict hiring needs. This shift towards a more analytical approach has improved the precision of recruitment strategies, helping agencies place the right candidates in the right roles more effectively.

Also, the “job for life” has become almost obsolete. The modern workforce is mobile and flexibile and remote work, the gig economy, and freelance opportunities have reshaped the employment landscape. This shift has been accelerated by technological advances that allow employees to work from anywhere in the world. For recruitment agencies, this means accessing a global talent pool. It has opened up opportunities to find the best candidates regardless of their location. It has also necessitated a more flexible approach to employment contracts and benefits, catering to a diverse range of work preferences and lifestyles.

For the future, Artificial Intelligence and Machine Learning will continue to evolve, becoming more intuitive and powerful. Cervasi says: “We expect to see AI taking on more complex tasks, such as analysing soft skills and cultural fit, predicting candidate success, and providing personalised career coaching. The integration of natural language processing will make interactions with AI tools more seamless and human-like.”

Virtual Reality (VR) and Augmented Reality (AR) are poised to revolutionise candidate experiences. These technologies will enable virtual office tours, immersive job previews, and interactive training or induction sessions. Candidates will be able to experience a company’s culture and work environment from anywhere in the world, making the hiring process more engaging and informative.

The Blockchain can bring transparency and security to the recruitment process. It can be used to verify candidate credentials, track the history of job postings, and ensure the authenticity of reviews and feedback. This will reduce fraud and increase trust in recruitment.

Data analytics will become even more advanced, with predictive modeling playing a crucial role in talent acquisition strategies. Recruiters will be able to anticipate hiring needs, identify potential skill gaps, and create more targeted and effective recruitment campaigns.

As the gig economy continues to grow, specialised platforms for freelance and contract work will become more sophisticated. These platforms will offer enhanced matching algorithms, better payment systems, and comprehensive support services for both freelancers and employers.

New tools and strategies emerging to help organisations build more diverse and inclusive teams. AI-driven analytics will identify biases in job descriptions, interview processes, and performance evaluations, helping to create fairer and more equitable hiring practices.

Cervasi concludes: “The recruitment industry has come a long way, driven by continuous innovation and a commitment to improving the way we connect talent with opportunities. Looking ahead, we are excited about the future possibilities that further technological advancements and evolving work paradigms will bring.”

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