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All change at DHL Express

[ December 6, 2023   //   ]

DHL Express Americas chief executive Mike Parra is set to start a new role as the chief executive of DHL Express Europe with current chief executive of DHL Express Canada, Andrew Williams taking over his position from 1 January.

Both will report to global chief executive, John Pearson, and will be members of the DHL Express Global Management Board.

Williams (pictured, below) began his career in logistics as a sales executive at Loomis Express in 1996 and, following the integration of the Loomis business in 2002, became sales director for Eastern Canada DHL Express. In late 2011, he took on the role of vice-president of sales and marketing at DHL Express Americas and was also board sponsor of the DHL Express Caribbean area. 

In 2015, he was appointed chief executive of DHL Express Canada, where he doubled the size of the team and propelled into DHL Express’s top five for inbound volume.

In his new role as, Williams will be responsible for the management of the DHL Express business in more than 55 countries and territories, leading more than 29,000 employees serving over 600,000 customers. He will be based at the DHL Express regional headquarters in Plantation, Florida.

As the newly appointed regional chief executive for Europe, Parra (main picture) will manage operations in more than 60 countries and territories and lead a team of over 46,000 employees.

John Pearson said: “These appointments recognize the strong leadership and commitment to service excellence and to our customers’ success of both Mike Parra and Andrew Williams. Mike has achieved many accomplishments in the Americas, including consistently strong revenue and profit growth, expansion of our leading international time definite network and an intense focus on employee engagement and well-being, and I’m excited to have him lead the organization in Europe.

“Andrew Williams has been a great leader for our organization in Canada, growing revenue by nearly four times during his tenure and increasing our market share in the country. I trust that with his strong business acumen and commitment to innovation, people development and customer satisfaction, he will continue moving the Americas region forward.”

Parra, who has been the Americas CEO since 2016, has led the DHL Express division to double its revenue, adding more than 12,000 jobs and expanding its operational footprint in the region, most recently with new regional Hubs in the US, Mexico and Canada, along with launching new direct in-network flights to Argentina, Chile and Brazil.

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