Business, Feature, Freight News

Europa splits off forwarding arm

[ July 29, 2014   //   Chris ]

Europa Worldwide, the trailer and freight business bought by former RH Freight boss Andrew Baxter, has split its air and sea forwarder business into a separate operating division headed by director for air, sea and logistics, Angus Hind, who becomes . The move is intended to increase focus and improve the range of air and sea products.

Previously, Europa’s sales and customer service teams within its branch network dealt with all operations including forwarding. Angus Hind joined the company in November 2013 with a remit to develop the air and sea business, including the expansion of Europa’s Hong Kong operations.

Angus Hind, commented “Customers want to know that the person on the end of the phone is a specialist in their field, the old structure did not necessarily provide that. The new structure of having an airfreight customer speaking to an airfreight specialist, a seafreight customer speaking to a seafreight specialist and a road freight specialist talking to a roadfreight specialist will ultimately achieve that.”

The new division will have a team of 30 office staff dedicated to air and sea business.

The centralised sea freight operation will be based in Birmingham and airfreight in Heathrow. Shares in the air and sea business in Hong Kong, which were jointly owned with another investor, have now been bought back making the company a wholly owned subsidiary.

Europa has created a new role of national seafreight manager, bringing in Rebecca Jenkinson from Expeditors in Birmingham to head the Birmingham seafreight team.

Karl Saunders is in charge of the team at Heathrow as national airfreight manager. In addition Miles O’Donnell has been appointed as national sales manager for air and sea.

 

Caption: Left to right: Miles O’Donnell, Andrew Baxter, Angus Hind, Karl Saunders and Rebecca Jenkinson

Tags: Europa