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Kerry switches to Sequoia
[ April 13, 2015 // Chris ]The UK division of international logistics company Kerry Logistics is rolling out ASM’s Sequoia, customs clearance and data management software across its UK air and seafreight operations. It began the switch from SCS with the Heathrow airfreight office on 24 March and this will be followed by a progressive roll out across all its UK airfreight offices by mid-April 2015. Kerry Logistics will then transfer its seafreight operations to Sequoia, scheduled for completion by mid-June.
Kerry’s business change manager, Rob Hilton, Ksaid that customers are increasingly asking for detailed duty and VAT information. “With our previous customs clearance software that meant a full data dump with one of our team tied up for a week or so to extract the information. Using the reporting suite within Sequoia it’s a two minute job to access the information and send it to the customer.”
He also praised ASM’s 24-hour support compared with the ‘9-to-5’ service offered by other software companies.