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New system helps handler snag the smugglers

[ November 14, 2024   //   ]

Heathrow on-airport express courier handler CFL has is introducing an Automated Import Manifest System (AIMS) to help Border Force better target suspect incoming packages for inspection.

It will automate and simplify manifest information sharing with Border Force and other parties, including HMRC, and will mean less disruption and more consistent collection times for CFL’s customers.

CFL chief executive Matthew Ware said: “The scale of our operation means we must have highly optimised systems and processes. AIMS is effectively an anti-smuggling net, which helps stop suspect packages at the border. It will work alongside our existing systems and processes to create an even more safe and secure environment for incoming courier product.”

AIMS uses manifest information, provided by importers and shared with Border Force and CFL, to compute a risk factor for all individual packages in incoming shipments, such that only those assessed as suspect need be investigated.

This means Border Force can be much more targeted in their inspections, minimising disruption and enabling a more consistent service for CFL’s customers.

Matthew Ware added; “Feedback to date from trials of the system are very encouraging.

“We intend to launch AIMS formally in the first week of November, with the goal of having 80% of our volume under its control by the end of quarter one next year.”

CFL handles express imports for 32 airlines and there are several systems in place to manage import and export processes.

Community Network Services (CNS), who developed the innovative risk technology behind AIMS, enables information sharing between Border Force, HMRC, airlines, couriers, and other airport-based bodies.

CNS managing director Matthew Bradley, said: “The AIMS technology is based on our CARGOES Customs product, which helps customs authorities and other stakeholders, including CFL, improve efficiency and security by automating clearance processes, reducing manual intervention, and enabling data-driven decision-making.”

Border Inspection Revenue and Digital Services (BIRDS) manages and supports customs processes and procedures, such as Low Value Bulk Clearance (LVBC), which streamlines the importation of low-value goods. It ensures goods cleared under LVBC comply with relevant regulations, and with the accurate calculation and collection of duties and taxes.

CFL has been working on its longer-term strategy to create stronger ties with regions outside the EU including anew deal with Thai Airways and a three-year extension to its contract with Etihad Airways.

The company also wants to expand its business to include the US.

Ware noted: “Building stronger ties with countries in areas of major economic growth opens up opportunities for UK businesses to trade globally, as well as giving faster access to UK markets for imported goods.

“But with that comes the need for even tighter control over the integrity and security of those goods. This is what AIMS delivers, helping Border Force to be more efficient in targeting suspect activity.”

CFL was formed forty years ago as long haul traffic developed at Heathrow. The growth of the on-board courier product, which allowed unaccompanied packages to travel in the hold as unaccompanied luggage, led to huge pressure on the passenger terminals.

As a result, Heathrow looked to move the courier product out of passenger terminals and the industry created CFL to manage this.

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