Air, Express, Freight News


No need to expect the unexpected with new UPS duty-paid service

[ March 27, 2025   //   ]

UPS has launched a Global Checkout service to help consumers avoid unexpected bills for unpaid import costs. It guarantees the amount online shoppers pay in duties, fees and taxes.

UPS says it is the only global integrated carrier to offer a guaranteed landed cost solution for international shipping that is seamlessly incorporated into its technology. It offers updates in near real time adjusts to policy changes, international tax laws, duties and tariffs, helping to avoid surprise costs.

UPS Global Checkout is available in 43 origin countries and delivers to more than 200 destinations worldwide.

UPS says that duties and taxes payable on delivery are a significant concern for international shoppers, a survey of US and UK buyers finding that 41% were deterred from buying from an international e-commerce site if the amount of duty and tax was not clear at checkout.

Executive vice-president and president of international, healthcare and supply chain solutions, Kate Gutmann said: “Online shoppers can now enjoy full transparency and peace of mind with no surprises, knowing what they pay at checkout is the total cost for a cross-border purchase. This, combined with our total UPS premium delivery experience, benefits our customers – the retailers – by helping to drive additional sales. Given trade shifts around the world, expanding growth opportunities in new markets can now be seamless.”

Tags: