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Rail industry recognition for DP World Southampton

[ September 14, 2012   //   ]

DP World Southampton container port has been recosgnised for its exemplary customer service with a Rail Freight Group (RFG) award.

DP World Southampton impressed judges for offering the most reliable port rail feed service of its kind in the UK, with a near 100% success rate for delivering container boxes to rail.

An average 3,000 boxes a week are moved by DP World Southampton to and from the dedicated r Maritime Terminal

Managing director, DP World Southampton, Chris Lewis, said: “Exemplary customer care is at the heart of our philosophy and, with this prestigious award, we can justifiably say that the terminal offers the most reliable port rail feed service for boxes-to-rail in the UK.

“Indeed, the rail freight service has never been more reliable and efficient out of Southampton, and it’s fantastic to get this recognition from the rail freight industry. Boxes rarely miss trains, less than 0.5% overall, and the improved productivity is benefitting all processes in the supply chain.”

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