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Uniexpress is top customer for Forward Vision

[ April 14, 2023   //   ]

International forwarder Uniexpress has become the largest customer for Forward Solutions’ latest software release, Forward Vision.
It allows freight management companies to track the real-time progress of customer shipments by air, road or sea.
Forward Solutions is part of the Freight Software Group, alongside BoxTop Technologies.
Forward Solutions says it is continuing to refine its new platform, based upon customer feedback, to become a one-stop shop for customers who require in-depth statistics to help keep consignments on track.
Product specialist at Forward Solutions, Tom Donnelly, said: “Ever since its first release, Forward Vision has been well received by our customers. It enables its users to totally transform how they keep track of shipments, no matter the format or wherever they are in the world. It really nails consignment tracking and online bookings, making it easier than ever for organisations to operate.
“One of the biggest positives of Forward Vision, is that it can be fully tailored to suit the needs of a customer. This keeps it a streamlined piece of software, that include as much, or as little, as needed on a customer-by-customer basis. We work extensively with our customers throughout the onboarding process to cover any eventualities that may arise in the day-to-day operations of their business.”
Uniexpress chief executive Michael Fitzpatrick, said: “Forward Vision has directly led to us gaining new customers. Before, some of our potential customers with whom we wanted to build a partnership would not have considered joining us without a live tracking system.
“Now, we’re in the process of rolling Forward Vision out to more of our customers, as we continue to adapt and invest in new software – live tracking, specifically, is something that many companies deem mandatory.”
Managing director of Forward Solutions, Richard Litchfield, stressed meanwhile that, hard-pressed though they may be, freight companies should not cancel technology investment in times of economic difficulty.
“The opposite is true: technology investment in the supply chain can provide in-depth analytics that help organisations to make better-informed decisions and maintain operational stability.
“Upskilling members of staff in their use of technology and software such as Forward Vision, helps not only the individual’s own personal growth and development, but the skillset of the organisation.”

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